Fees and Payments

Accounts will be rendered monthly and will be addressed to you if your horse is at livery.  These should be settled promptly.  Please be aware, that if your animal is insured, it is your responsibility to settle your account and then reclaim the fees from your Insurance Company. By specific arrangement we may defer this requirement on the basis that your insurance form is signed so payment is made direct to us and that the insurance have agreed to the claim in principle.  You will need to pay for any excess and costs not covered by insurance (e.g. livery) within the normal terms and any costs later rejected by your insurance company.

All surgical, referral and second opinion cases will be asked to settle their accounts on discharge of their animal from the hospital. 

Methods of Payment:

• In person

At the Equine Hospital or our small animal branch at 49 Endless Street, Salisbury by cash, cheque or credit/debit card (Switch, Solo, MasterCard, Visa or Delta)

• By post

By cheque to the Endell Veterinary Group LLP, 49 Endless Street, Salisbury, SP1 3UH using the Remittance Advice Slip issued with invoices and statements

• By telephone

At the Equine Hospital or our small animal branch by credit/debit card

• By bank transfer or on-line banking to:

Bank: Lloyds TSB

Account Name: Endell Veterinary Group LLP

Account Number: 38136860

Sort Code: 30-97-41

Payment Reference: Please enter your name and practice client account number

Terms and Conditions:

Click here to link to the terms and conditions page.  Some of the terms and conditions may not be relevant to you; we recommend that you ask for further explanation or clarification if needed.